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    Welcome to Rraycom Support.

    Check most frequently asked questions here, if you still need help then please contact us: call 1-202-738-4449 or at aftersale@rraycom.com, and we will provide you satisfaction guarantee service.

    ACS229 2K WiFi Camera

    Yes, this security camera is very useful at night. Can see clearly on the phone.

    Of course, This WiFi camera swivels around completely, 355°horizontal & 90°vertical rotation and with humanoid motion detection, No more annoying alerts from unwanted activities 

    ACT397 Cloud Camera

    1. Download the app"Meshare" in your mobile store.
    2. Open the app and click " + " to add the device.
    3. Connected the camera to the power supply and Click " start " to configure.
    4. There will be a Scanning Page. Scan the QR Code in Quick Guide.
    5. Follow the reminders to select your wifi and Enter the password.
    6. After finished, there will be a configuration QR Code.
    7. Scanning the configuration QR Code with the camera.
    8 . Named the device and set the password. And you can enjoy a 30-day Free Trial of Cloud Service.
    Hope these will work for you, any questions, please feel free to contact us, thank you! 

    Yes, you can record with this WiFi outdoor camera cameras. The home security camera comes with a cloud service that stores video alerts. This footage can not be stolen unlike the SD card, Also, and You can enjoy 30-days Free Trial of Cloud Service. By the way, the Rraycom camera does not have an SD slot or internal storage. This outdoor surveillance camera does not support SD card. 

    CG6 Wireless Camera

    Here are the connection steps and introduction video; you can refer to the following:
    1. Power on the camera;
    2. Connect your phone to WiFi;
    3. Open the VicoHome APP, then add device;
    4. Scan the QR code to add camera;
    Please note:
    The camera only supports 2.4GHz WiFi, does not support 5GHz. And WiFi passwords do not support special characters. It can only be letters or numbers. 

    YES! You can set the WiFi smart camera on a sensitivity level it will pick up a fly if you want. You can also set it to humans only It works very well. 

    Floodlight Camera

    Not necessary, you just need to ensure where there is power outlet near to your installtion position, it can be powered by power adapter. Easy to set up this motion activated floodlight camera.

    You can actively activate the siren as requires , the volume is 110 db ,it's a very nice function .